Workplace Violence Responder: ILT

As part of the UC Workplace Violence Responder training series, identified UC Health employees are required to take the following:

  1. Workplace Violence Responder: Principles of Communication (UCLOLWPVRESPONDERCOMMUNICATION)

  2. Workplace Violence Responder: Trauma-Informed Care (UCLOLWPVRESPONDERTRAUMA)

  3. Workplace Violence Responder: De-Escalation (UCLOLWPVRESPONDERDEESCALATION)

  4. Workplace Violence Responder: Customer Service (UCLOLWPVRESPONDERCUSTOMER)

  5. Workplace Violence Responder: General & Personal Safety (UCLOLWPVRESPONDERSAFETY)

  6. Workplace Violence Responder: Aggression & Violence Predicting Factors (UCLOLWPVRESPONDERAGGRESSION)

  7. Workplace Violence Responder: Principles of Safe Restraint Use (UCLOLWPVRESPONDERRESTRAINT)

  8. Workplace Violence Responder: Post-Incident Responsibilities (UCLOLWPVRESPONDERPOSTINCIDENT)

  9. Workplace Violence Responder: Physical Disengagement Maneuvers 2-Hour Training (UCLOLWPVRESPONDERPHYSICAL2-ILT)

  10. Workplace Violence Responder: Physical Disengagement Maneuvers 4-Hour Training (UCLOLWPVRESPONDERPHYSICAL4-ILT)

  11. Workplace Violence Responder: De-Escalation Skills (UCLOLWPVRESPONDERDEESCALATION-ILT)

ILT Courses

Workplace Violence Responder: Physical Disengagement Maneuvers 2-Hour Training

Length: 2 hrs  Course Code: UCLOLWPVRESPONDERPHYSICAL2-ILT Copyright: 2026
This hands-on instructor-led training teaches healthcare staff assigned to respond to alarms or other notifications of violent incidents, or employees whose assignments involve confronting or controlling people exhibiting aggressive or violent behavior, safe physical disengagement maneuvers for responding to aggressive or violent behavior. Participants practice techniques for maintaining distance, establishing a safe stance, releasing from grabs, and disengaging from common physical assaults while prioritizing personal safety and minimizing harm to patients and staff. Training reinforces de-escalation as the preferred response and presents physical disengagement as a last resort when verbal strategies are ineffective, safe withdrawal is not possible, and immediate safety is at risk. The two-hour course includes distance management, wrist releases, front choke defenses, uniform grip breaks, and defenses against hair grabs and bites. This course meets Cal/OSHA regulations (Reference: 8 CCR 3342).

CONTACT

Workplace Violence Responder: Physical Disengagement Maneuvers 4-Hour Training

Length: 4 hours  Course Code: UCLOLWPVRESPONDERPHYSICAL4-ILT Copyright: 2026

This hands-on instructor-led training teaches healthcare staff assigned to respond to alarms or other notifications of violent incidents, or employees whose assignments involve confronting or controlling people exhibiting aggressive or violent behavior, safe physical disengagement maneuvers for responding to aggressive or violent behavior. Participants practice techniques for maintaining distance, establishing a safe stance, releasing from grabs, and disengaging from common physical assaults while prioritizing personal safety and minimizing harm to patients and staff. Training reinforces de-escalation as the preferred response and presents physical disengagement as a last resort when verbal strategies are ineffective, safe withdrawal is not possible, and immediate safety is at risk. The four-hour course includes distance management, wrist releases, front choke defenses, uniform grip breaks, defenses against hair grabs and bites, rear choke defenses, edged-weapon defense, and standing and grounded emergency interventions. This course meets Cal/OSHA regulations (Reference: 8 CCR 3342).

CONTACT

Workplace Violence Responder: De-Escalation Skills

Length: 2 hours Course Code: UCLOLWPVRESPONDERDEESCALATION-ILT Copyright: 2026

This instructor-led training reinforces and expands upon concepts introduced in the UC Workplace Violence Responder Training eCourses. Through facilitated discussion, healthcare-based scenarios, role-play activities, and other activities, participants practice recognizing stages of the behavior escalation cycle and applying appropriate strategies to help reduce agitation and aggression. The course also addresses personal and environmental safety, communication during escalating situations, recognizing when to disengage and seek assistance, and conducting post-incident debriefings with patients and employees. Participants should complete the required Workplace Violence Responder Training eCourses before attending this session. This course meets Cal/OSHA regulations (Reference: 8 CCR 3342).

CONTACT