Workplace Violence Responder Training Program

The Workplace Violence Responder Training Program includes a variety of training opportunities for UC Health employees. These training options are aligned with UC Workplace Violence Prevention (WPVPP) and 8 CCR 3342Violence Prevention in Health Care.

Explore the available training requirements and resources below.

Please note that the following links are for preview purposes only. To receive credit for training completion, please use the UC Learning Center (UCLC).

As part of the UC Workplace Violence Responder training series, identified UC Health employees are required to take the following:

  1. Workplace Violence Responder: Principles of Communication (UCLOLWPVRESPONDERCOMMUNICATION)

  2. Workplace Violence Responder: Trauma-Informed Care (UCLOLWPVRESPONDERTRAUMA)

  3. Workplace Violence Responder: De-Escalation (UCLOLWPVRESPONDERDEESCALATION)

  4. Workplace Violence Responder: Customer Service (UCLOLWPVRESPONDERCUSTOMER)

  5. Workplace Violence Responder: General & Personal Safety (UCLOLWPVRESPONDERSAFETY)

  6. Workplace Violence Responder: Aggression & Violence Predicting Factors (UCLOLWPVRESPONDERAGGRESSION)

  7. Workplace Violence Responder: Principles of Safe Restraint Use (UCLOLWPVRESPONDERRESTRAINT)

  8. Workplace Violence Responder: Post-Incident Responsibilities (UCLOLWPVRESPONDERPOSTINCIDENT)

  9. Workplace Violence Responder: De-Escalation Skills (UCLOLWPVRESPONDERDEESCALATION-ILT)*

  10. Workplace Violence Responder: Physical Disengagement Maneuvers 2-Hour Training (UCLOLWPVRESPONDERPHYSICAL2-ILT)*

  11. Workplace Violence Responder: Physical Disengagement Maneuvers 4-Hour Training (UCLOLWPVRESPONDERPHYSICAL4-ILT)*

*Please note that trainings 9, 10, and 11 require in-person attendance.

Completion Requirements

  • All eCourses must be completed as a prerequisite for attending the Workplace Violence Responder: In-Person De-Escalation Skills (ILT).

  • The eCourses can be completed in any order, but the default order is listed above.

  • Locations need to be able to schedule all instances of all three ILT trainings manually. They have different training schedules and frequencies.

  • Locations should work with their local LMS administrator to set their audiences and course notifications.

Annual Refresher Training Requirements

  1. Principles of Communication in Healthcare Settings (eCourse)

  2. Trauma-Informed Care in Healthcare Settings (eCourse)

  3. De-Escalation in Healthcare Settings (eCourse)

  4. Customer Service in Healthcare Settings (eCourse)

  5. General & Personal Safety in Healthcare Settings (eCourse)

  6. Aggression & Violence Predicting Factors in Healthcare Settings (eCourse)

  7. Principles of Safe Physical Holding & Restraint Awareness Training (eCourse)

  8. Post-Incident Responsibilities in Healthcare Settings (eCourse)

  9. Workplace Violence Responder: In-Person Physical Disengagement Maneuvers 2 Hour Training (ILT) OR Workplace Violence Responder: In-Person Physical Disengagement Maneuvers 4 Hour Training (ILT)

Training Resources

Contact your local Workplace Violence Prevention Program for more information.